FaceTime allows iPhone users not only to talk to someone but to actually see them as they engage in conversation. But, as criminals do with many helpful features, they use them to conduct a scam.
Your bank has never needed to watch you log into your account. The only caller who does is the one robbing you.
Scammers have figured out something useful about FaceTime: People trust it (1). So the fake call from your bank’s “fraud team” now comes over video, with a polite voice asking you to share your screen ...